Summary
In this chapter, Norman discusses the reasons designers make bad design decisions. These include, among others, over-focusing on one aspect, designing for clients rather than users, designing for themselves rather than clients, etc.
Discussion
I found Norman taking a pretty serious shot at the Xerox Star to be the most interesting thing in this chapter. If you recall, that was a machine praised in glowing terms in one of the essays assigned for Tuesday...I need to decide if my estimate of y'all's intelligence is high enough for me to believe that was intentional. Probably yes.
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